/ Our Team Handles your Whole Customer Service /

Inquiry Sorted! So You Can Grow

Personalized customer service plan based on the requirements & standards you provide us! We will represent you the way you want your business to be seen!

Book Appointment

Our mission is to help small businesses grow by giving the necessary support in their Customer Service.

Solved!

Customer Complains

Answered

Customer Inquiry

100%

Customer Satisfaction

/ About Us /

Our Mission: Customers, Happy & Sorted

Our mission is to provide the necessary customer service support to business. We aim to give them a different option into adding new members to their team.

We approach your business like its our own. We will manage your customer service based on the requirements & Standards you provide us. We will work hand in hand.

Book Appointment

/ Services /

We Provide a Range of
Customer Service Support

Own Employee 40hr/week

We provide 1 employee specifically for you, the CSR will work directly under your guidance and instruction

OutCSR Starter

We will include your customer service, to our inhouse team. They will handle everything based on your requirements & standards.

Personalized Service

We can customize a service for you. We can work together to improve your business needs.

Whole Team for You

We provide several CSR - They work under you. They can even do 24/7 customer support.

Starting at: 1200AUD/month

Starting at: 2500AUD/month

Starting at: 800AUD/month

/ Our Approach /

How We Work Together

01

Initial Consultation

We begin with understanding your unique needs, concerns, and goals for for your customer service.

02

Personalized CSR Plan

Together, we create or choose an appropriate service/plan for your business.

03

Implementation

We will begin implementing all necessary improvement to your customer service and we start to handle your customers.

04

Continuous Improvement

Continuous monitoring and weekly consultation, reports and data. To further improve service.

/ Find the right fit for you /

We provide Outsourcing
Solutions

Anything you need we will provide. Virtual Assistance, Customer Support, Basic Office Jobs, Email Handling?

We got you Covered!

Book Appointment

/ Testimonials /

Why Partner with us to
Improve your Business?

Hands On Team and Start-Up

We are a start-up company, we aim to grow with you. Our Journey as a business is based on the performance we do for you.

You will always be our top priority, unlike other outsourcing companies

Professional Scalability

As your business grows, your support needs will fluctuate. Partnering with us allows you to scale your support team up or down instantly based on seasonal demands or product launches without the overhead of hiring, training, or managing additional full-time staff.

Cost-Efficiency & Focus

Maintaining an in-house support department involves significant costs - We do it for a portion of the cost.

You can also focus on your business while we focus on your customers.

Make an
Appointment

Let's start making your customers happy. Book an appointment so we can listen to your problems, and needs. So we can find solutions for it.

Only with us.

OutCSR